Help/F.A.Q

  • We advise prospective parents not to buy or use a used seat, it may present defects that are invisible to the naked eye and may render them ineffective in the event of an accident.
  • After any accident at a speed of more than 10 km / h involving a car seat, we recommend the replacement of the car seat. In fact, the forces absorbed by the seat can cause small cracks in the structure (not always visible to the eye), which would reduce its level of protection for the future.
  • Yes, back to the road and by disabling the front passenger airbag.
  • A child can be placed on the front of a vehicle in a 1/2/3 group facing the road and the vehicle seat can be retracted as far as possible.
  • We advise prospective parents not to buy or use a used seat, it may present defects invisible to the naked eye which may make it ineffective in the event of an accident. Low booster seats do not offer adequate protection for the head and in case of lateral impact. The booster seats do not have a guide to ensure that the seat belts are properly positioned and installed.
    Our NewEasy, Quick + and Renofix booster seats offer:
    • Reinforced side protection
    • An adjustable headrest
    • Belt guides
  • According to article R412-2 of the Highway Code, the use of a restraint system is compulsory for up to 10 years in France. To contravene this provision is liable to a fine of 4th class.
  • For the user manuals of our current models, they are available on our website, by clicking on the desired product.
    For older models, please contact our Consumers Department by sending an email to conso2@renolux.com
    For all other spare parts inquiries, please contact conso2@renolux.fr

  • For the user manuals of our current models, they are available on our website, by clicking on the desired product.
    For older models, please contact our Consumers Department by sending an email to conso2@renolux.com

  • For the user manuals of our current models, they are available on our website, by clicking on the desired product.
    For older models, please contact our Consumers Department by sending an email to conso2@renolux.com